Flawed Facial Recognition: ICE and CBP's Identity App Fails Accuracy and Privacy Standards

Wired · 2026-02-05
Flawed Facial Recognition: ICE and CBP's Identity App Fails Accuracy and Privacy Standards

A critical facial recognition app, Mobile Fortify, used by U.S. Immigration and Customs Enforcement (ICE) and Customs and Border Protection (CBP), is reportedly unable to accurately verify identities, despite being used over 100,000 times for this purpose. Originally designed for information sharing, its shift to identity verification occurred after the Department of Homeland Security (DHS) abandoned its own privacy rules, raising significant concerns. Facial recognition technology is known for biases, being less accurate with women and people of color, which could lead to disproportionate impacts on marginalized communities and wrongful detentions. The abandonment of privacy protocols further exacerbates worries about unchecked surveillance. This situation highlights the urgent need for greater transparency, rigorous independent testing of surveillance technologies, and robust privacy safeguards to ensure these tools are accurate, equitable, and respect civil liberties.