‘Just to be clear’ tops list of most passive-aggressive email phrases, survey finds

A recent survey by email verification company ZeroBounce has identified the most loathed passive-aggressive phrases in workplace emails, with “just to be clear” taking the top spot at 52%. The phrase edged out longtime favorites “per my last email” and “as previously discussed,” which tied at 40% each. Other offenders included “for future reference” and “kindly note,” the latter evoking the tone of a stern kitchen notice about microwave abuse. These phrases often signal underlying frustration or a desire to assert dominance in digital communication, making them a source of dread for many office workers. The findings highlight how subtle word choices can escalate tension in professional settings, where tone is easily misread. As remote work increases reliance on written communication, understanding these triggers becomes crucial for maintaining workplace harmony. The next time you type “just to be clear,” consider whether a direct phone call might save the relationship.